Can not receive any emails from Jira or Bitbucket

[Arif Sarikaya]

Hi all, 

I have not received any emails from Jira or Bitbucket for a while. We are using Office 365 accounts and on the 27th of August, our license expired with a couple of team members. After that, even though we got the license again, we are not able to receive any emails from Jira or Bitbucket. I have seen some similar posts and their email addresses was in the suppression list. It might be the same for us too. Could anyone check?

Thank you.

[Mohanraj Thangamuthu]

Hello, Good day. Go to project settings >> Notification > Project email audit and check for suppressed emails. You can self serve these request.

[Arif Sarikaya]

Hi. It might be related to that, but I don't think so. I will ask the project admin to check.

But, I should get an email for your response but I did not. I don't think it is related to the project specific.

[Mohanraj Thangamuthu]

Hello, Good day. Let me know after the response from project admin. Thanks!