a user is saying that he does not have the delete option on tickets. Do you know if that is a permission thing? He does not appear to be a member of the same groups as me. I don’t want him to have admin access but I think they should be able to delete tickets
Yes, it's permissions - probably not groups.
Go to the project, open up the "permission scheme" and look for "delete" - you'll probably find it says something like "jira administrators" (where the rest of the permissions sat things like role:users, jira-adminstrators, role:developers). Then match his groups and roles against it.
It s a permission in the permision scheme:
https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Have a look at the Permission Scheme:
https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions
There is a permission called "Delete Issues".
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.