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Can`t activate server with purchased licence

PxCCT-Jira
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April 21, 2022

I get an Error when activating the Jira Server with Comment:

Jira_Error.JPG

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
April 21, 2022

Hi @PxCCT-Jira ,

please could you attach error in <jira_home>/logs/atlassian-jira.log ? We need more information in order to provide you a support.

Fabio

PxCCT-Jira
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April 24, 2022

Hi Fabio, please close this Ticket. After I restore the Backup bevor I do the Update, I was able to Update the new Key in the older Version of Jira. After them I repeat the Update of Jira and now it works.

Thanks, Darius

Fabio Racobaldo _Catworkx_
Community Champion
April 24, 2022

Hi @PxCCT-Jira ,

I'm happy that you resolved your issue. Please mar my answer as accepted so this thread can be considered closed.

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