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Can't add rights to specific people

Filip Kapler
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January 17, 2022

I want to give rights for creating and closing sprints to our team leader and product owner but when I do that nothing happened. I already give them rights for specific roles, accounts and the group when they are. Even when I give them administrator rights to the project, they still can't create and close sprints. 

 I'm don't know why this happened. Can anybody help me to find the right direction, where can be the problem? 

 

3 answers

5 votes
Fabio Racobaldo _Catworkx_
Community Champion
January 17, 2022

Hi @Filip Kapler ,

assuming that you're talking about a company-managed projects, you need to review project permission scheme.

There's a specific permission "Manage sprints" that allow users to create, start and complete sprint. Please, check what roles or groups are defined in this particular permission.

More information are available at the following URL.

Hope this helps,

Fabio

Filip Kapler January 20, 2022

Hi @Fabio Racobaldo _Catworkx_

 yes, you assumed right. I talked about company-managed projects (projects/ "specific project/ project settings) I check roles and groups and I put there specific role (not work for me), I put there specific group (not work for me either) and then I put there specific person "single-user".

So now the same person should have permission from 3 different ways. Unfortunately, they still don't.

The problem must be somewhere higher or I do something wrong but I don't know what is it. 

Thank you for your response

1 vote
Robert Wen_Cprime_
Community Champion
January 17, 2022

Hello @Filip Kapler ! Welcome to the Atlassian Community!

Is this a company-managed or team-managed project?  For company-managed project, you need to give the Manage Sprints project permission to your team leader and PO.

Filip Kapler January 20, 2022

Hi @Robert Wen_Cprime_, thank you for your welcome. 

 

It is a company-managed project. I do that but nothing happened and I don't know why. 

I can see the right role/group/user name in the column but they still don't have these permissions. 

Thank you for your answer.

0 votes
Jack Brickey
Community Champion
January 17, 2022

you may want to also give them Schedule Issues permissions.

Filip Kapler January 20, 2022

Thanks for the tip I'll take a look at it. 

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