Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can't copy and paste embedded images/mp4s from body of parent case to subtask

Myfanwy Collins
Contributor
February 15, 2024

Often I have to copy the body of the parent case to the subtasks. Sometimes the parent cases will have embedded images and mp4s within the body. I used to be able to copy and paste the body with the embedded attachments to subtasks with no issue and the images etc would attach. Now every time I try to do this I get a formatting error and the embedded images will not attach or load and I have to delete them from the subtask in order to save. Does anyone know what's going on? 

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events