Can't get my new project to work

[Leon d_O]

I am trying to set up my second project. but it behaves totally different than the first one. 
I try to make tasks or stories, but when I add them in the backlog they don't show up there. I can add as many items as I want, but the backlog remains empty.
Also, when I want to add the items to an epic, only half of the epics are visible. When I look at the epic list, they are all there. 
Did something change in jira, or did I use the wrong settings? 
I want to make a scrum type project.

[Maria Rusnakova]

Hi @Leon d_O ;

should the board filter display all issues you created?

[Leon d_O]

Unfortunately I do not understand what you mean. What is the board filter and where do I find that?

[John Funk]

Hi Leon - Welcome to the Atlassian Community!

Did you maybe create one of the projects as a Team-managed project and the other as a Company-managed project? 

[Leon d_O]

Hi John,
I created the second one as a company managed project. The first one I am not sure. i don't know where I can see that.

[John Funk]

If you go to the list of projects, it should tell you there what kind it is. 

[Leon d_O]

oh, right, I hadn't seen that list before. The first project was team based, the second company based.
It makes sense they are different then, but not that I cannot see the work items I made

[John Funk]

Okay, now that we know there is a difference in the types, which type is the one where you can't see some work items?

[Leon d_O]

I can't see the workitems on the company based project.
Reason I wanted to make a company based one is because I want to be able to move unfinished items at the end of the quarter to a new quarter based project. 
And I understand that moving items between projects is only possible between company managed projects

[John Funk]

Okay, that is helpful - thanks. So there are two things to check first. What is the filter used by the board? You can find that in the board settings > General tab. The second is whether all of the statuses used by the project are mapped to columns. Can you check both of those first? 

[Leon d_O]

The filter used is project = SD order by rank ASC

and yes, all the statusses are mapped to colums.

I have no idea what that means but that is what it said

[John Funk]

And what is the status of the work items that don't show up? And do they have a Release attached to them? 

[Leon d_O]

Oh my, it seems every answer leads to another dive into the rabbit hole.
The status is 'nog doen' I think that is 'to do'. it does not have a release attached.
 Thanks again for your efforts to help me out.
I also wonder, is there not a beginners helpfile or so? 
I am totally lost in the 5 zillion settings

[Sebastian Krzewiński]

Hi @Leon d_O 

Did you create both projects based on the same template?

Regards,

Seba

[Leon d_O]

Hi Seba, I do not know where I can see what template I based it on.