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Can't log into JIRA

Deleted user February 26, 2018

Third party cookies are enabled and Internet security levels are correct.  I get an error saying "Something has gone wrong"  No other information.

1 answer

0 votes
Suren Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2018

Hi, John.


Can you try the steps below?

 

  1. Clear the cache and try to log in again?
  2. Try adding these addresses to Trusted Sites:
    https://*.atlassian.comhttps://*.atlassian.net *https://*.jira.com *https://*.atlassian.iohttps://ajax.googleapis.comhttps://cdnjs.cloudflare.com
  3. Check if the issue happening on all or specific browser?
  4. Does the issue happen in browser incognito mode?

Cheers

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