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Can't publish workflow according to Atlassian guide

Andrej Had May 30, 2023

Hi !

I have on premise workflow I’d like to import to my cloud instance.

I’m following this guide
https://support.atlassian.com/jira-cloud-administration/docs/import-and-export-issue-workflows/

Fifth step from the Guide says, I should select App Type

Ensure 'App Type' is listed as 'Not a Plugin.'

Actually, there is no App Type drop down on the Publish new app page.


If I just ignore this instruction, I have App (which is private).


Now, I’m trying to Import workflow.
(Workflows > Add workflow > Import from marketplace)

I'll search for workflow. I can put my workflow name there or id of the application
there are no result there.


If go through my application, I go through View app,
I can select a button Get it now.

I select Cloud and again Get it now
The result is screen with message Looks like you took a wrong turn.

 

How should I proceed ?

1 answer

0 votes
Dirk Ronsmans
Community Champion
May 30, 2023

Hey @Andrej Had ,

If the instructions on the official documentation are no longer valid (which can happen over time) you can always report it through a support ticket.

You can raise that on https://support.atlassian.com/contact

Or at the bottom of the page there is a "provide feedback about this article" link

Andrej Had May 30, 2023

Hi Dirk.
Thank you, I've already did that.

 

In the mean time, I'm asking the community for the solution.

 

Maybe there is known workaround.

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