Can't see issues nor commits from Bitbucket, with any account, in JIRA

[Alex B]

I just can't figure this out. I have my DVCS Accounts configured and linked, all good there, but can't get to see any activity from the repository its self.

Any idea what might I be missing, or what could I have done wrong?

[Andre Borzzatto · Accepted solution]

It might be either a problem with indexing or the smart commits are not getting through.

To fix the indexing problem you can try a Full Synchronisation with JIRA:

• https://confluence.atlassian.com/display/BITBUCKET/Synchronize+an+account

If you are not using smart commits, or they are not going through somehow, I would suggest you to review our documentation about smart commits and how they work:

• https://confluence.atlassian.com/display/Cloud/Processing+JIRA+issues+with+commit+messages

However, if none of the above can help you solve the problem, please raise a Support request at Atlassian Support