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Can't see nothing on the Manage Apps page

Patrick Fortin October 24, 2018

After I upgrade my Universal Plugin Manager to version 2.22.16. My Manage Apps page is empty. What do I have to do ?

2 answers

1 vote
KellyW
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 29, 2018

Hi Patrick,

Sometimes the issue can be a result of connection issue to the Marketplace.

 

Try disable the UPM connection to the Marketplace:

  1. As a user with administrator privileges, go to 'Find New Add-ons' page from JIRA Administrations >> Add-ons
  2. Click the Settings link at the bottom of the page.
  3. Clear the Connect to the Atlassian Marketplace checkbox. This option is enabled by default.
  4. Click Apply.

 

If the Manage add-ons page is still loading, try clearing the plugin cache:

  1. Stop JIRA
  2. Remove .osgi-plugins and bundled-plugins hidden folders from<JIRA_HOME>\plugins directory
  3. Backup JIRA database and run the following SQL query against JIRA database -- DELETE FROM pluginstate;
  4. Start JIRA

 

 

Regards,
Kelly

Patrick Fortin October 30, 2018

It works...

 

Thank you so much

0 votes
Matthías Pétursson
Contributor
August 14, 2023

My issue was that I wasn't an admin so I couldn't see the page or the link to it.

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