Can't show 'done' issues under Team-Managed project's 'Done' column on a kanban board

[Mignonne Yap]

Hi,

I need help showing resolved issues under the 'Done' column. We're using a kanban board under a team-managed project. We want to keep completed tickets under the column instead of clearing it out.

Currently the only actions available when I click on the kebab menu for the column are 'Rename' and 'Delete'. I remember there used to be a setting that lets you keep how long you'd like to keep displaying resolved issues, but can no longer find it.

Project settings also don't seem to have any way to edit the filter for the column or the  kanban board.

Please help.

[Hamza Chundrigar · Accepted solution]

Hi @Mignonne Yap 

At the moment, that setting is only available for Company-Managed JSW boards. TMP board settings are different, and do not include a feature (yet) where you are able to configure the age of hiding issues that are Done.

At the moment, you will only be able to view a done item in the Done column for 14 days of it being moved there. After 14 days, the board will omit the item.

There are a couple of open tickets gathering interest for this functionality - please feel free to watch and/or vote on it:

• https://jira.atlassian.com/browse/JSWCLOUD-21790
• https://jira.atlassian.com/browse/JSWCLOUD-21257

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Side note: To view cleared issues you can enable the project issue navigator and select the Done filter.

Regards,

Hamza

[Mignonne Yap]

I see. Thank you for replying, @Hamza Chundrigar !