Can't view issue

[Alexey Borisov]

I am administrator of JIRA and can't view one of the issues.

I an find it with filter but can't "enter". There is no such isuue in jiraissue table in database.

How can I delete it?

[Nic Brough -Adaptavist- · Accepted solution]

Sounds like a broken index - there's a record in your index, but no issue behind it because it's been deleted.

Try re-indexing to see if this removes it from the navigator results

If it does, then you should look into why it happened - did you use the database directly with SQL (never do that, it breaks), have a crash or error in the logs, or a use a dodgy plugin?

[Nic Brough -Adaptavist-]

Sounds like a broken index - there's a record in your index, but no issue behind it because it's been deleted.

Try re-indexing to see if this removes it from the navigator results

If it does, then you should look into why it happened - did you use the database directly with SQL (never do that, it breaks), have a crash or error in the logs, or a use a dodgy plugin?

[Nic Brough -Adaptavist-]

Sounds like a broken index - there's a record in your index, but no issue behind it because it's been deleted.

Try re-indexing to see if this removes it from the navigator results

If it does, then you should look into why it happened - did you use the database directly with SQL (never do that, it breaks), have a crash or error in the logs, or a use a dodgy plugin?