Can the Attach Files option be enabled for closed issues?

[Patricia Wiebe]

We have a workflow where there are cases when we might need to attach files to closed issues. Our permission scheme restricts who can resolve and close issues, so the user that wants to attach the file doesn't have the permission to reopen the issue. Is there a way to enable the attach files button on closed issues?

Thanks! We are running JIRA 4.4.3.

[Dieter · Accepted solution]

Hope this still works on 4.4.3 http://forums.atlassian.com/thread.jspa?messageID=257298198 Another alternative could be to remove the step property from the closed step and just grant attach permissions as described in http://www.j-tricks.com/1/post/2011/02/permissions-based-on-workflow-status.html. You can remove access by defining a property as described in the previous link. Take the second alternative if you want to allow just to add attachments

[Patricia Wiebe]

Thank you! The first option of setting the property worked perfectly and will be suffiecient for the needs of these users.

[Rob Bednark]

I would love to see this answer mentioned above: http://forums.atlassian.com/thread.jspa?messageID=257298198 Unfortunately, it now effectively just goes to https://answers.atlassian.com/

[Shawn Authement]

AHHH! I have the same problem and am frustrated because the link posted that seemed to work for Patricia Wiebe doesn't work!

[Shawn Authement]

@Patricia Wiebe any suggestions?

[Dieter]

I haven't tried it but you could add a transition called e.g. "Attach file" with destination state "Closed" to state "Closed" . The transition screen contains just the field Attachment. To allow this transition just for specific users, add a workflow condition

[StatPro IT]

THis worked in JIRA 6.1.3 for us, but DOES NOT WORK in JIRA 6.4.7.