Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can we migrate software project to service projects in could?

Yashvant Ghonsikar August 17, 2023

Can we migrate software project to service projects in could?

1 answer

0 votes
Trudy Claspill
Community Champion
August 17, 2023

Hello @Yashvant Ghonsikar 

What problem are you trying to solve by converting the project?

You would need to create a new Jira Service Management project and then move the issues from the Software project to the Service Management project.

https://support.atlassian.com/jira-cloud-administration/docs/convert-a-project-to-a-different-template-or-type/

However, it is not as simple a just moving the issues. Service Management project issues include a Request Type field that is not used in Software projects. That field would need to be back filled after the move. There may be other fields that also need to be filled.

Yashvant Ghonsikar August 18, 2023

Hello @Trudy Claspill

Thank you for your response but I want to move or migrate my issues from software project to service project .So can you help me out to find which data will be lost or retain?




Trudy Claspill
Community Champion
August 18, 2023

Is your source project a Company Managed project or Team Managed project?

Is your destination project going to be a Company Managed project or a Team Managed project?

Do you have custom fields defined in the source project? If so, do you have the same custom fields defined in the destination project?

 

I recommend that you set up a test project like your source project, and another test project like your destination project, and test out the moving of issues to discover what might be lost.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events