Can we please get the Closed Date configured in JIRA. We would also need Issue Status “On-Hold“ or “

[Divakar Ketha]

Can we please get the Closed Date configured in JIRA.

We would also need Issue Status “On-Hold“ or “Pending Customer” if not already there.

[Sachin Dhamale · Accepted solution]

@Divakar Ketha ,

This Can be configure in Jira.

If you are Jira admin then create date custom field for Closed Date and edit the workflow and add the “On-Hold“ or “Pending Customer” status.

If you are not admin then ask jira admin to do this.

[Trudy Claspill]

Hello @Divakar Ketha 

This is a community of Jira users, all using our own Jira instances.

To get changes made in your Jira instance you will need to contact the Jira Administrators of your instance. If your instance is provided by your company but you don't know who the Jira Administrators are, I suggest you reach out to your manager, or the person who helped you get access to Jira, or your company's IT organization.