Can you create a backup while users are accessing the tool?

[Robin Stemmers]

Hi

Need to create a backup and have not set up any scheduled backups yet.  Can one take a backup of your instance whilst your agents are using it?

#JiraCloud

#Newbie

[Alexey Matveev · Accepted solution]

Hello,

Yes, you can take a backup while users are working.

[Robin Stemmers]

Awesome.  I was just worried some processes or ticket access will be stopped while i do that.