Can you have two Sprint status that equal closed?

[Ron Hill]

We have set up the Tickets to have status of TO DO, IN PROGRESS, WON'T DO and DONE. The Won't Do and Done were intended to end the ticket, but the Sprint cannot close when the status is Won't Do.

[Dave Mathijs · Accepted solution]

HI @Ron Hill , please make sure that status Won't Do has category Done (green color) and sets a resolution (either via transition screen or post function).

[Dave Mathijs]

Also make sure that on your agile board, both Won't Do and Done statuses are in the far right column, so 1 column for both statuses.

[Ron Hill]

Thank you @Dave Mathijs , we'll check those points. I think the last item about the columns may be the issue. Appreciate the response!