Can you use automation to reopen an archived issue

[Kelly Peck]

I am trying to set up an automation to reopen an archived issue if there is a comment/attachment added after it has been archived after 1 month

Is there a way to do this

[Trudy Claspill]

Hello @Kelly Peck 

What process are you using to archive an issue? According to this documentation, archived issues are read-only so you should not be able to add comments or attachments to an archived issue.

You can use the REST API to archive and restore issues:

https://docs.atlassian.com/software/jira/docs/api/REST/8.4.0/#api/2/issue-restoreIssue

You could use that with the Send Web Request action to automate the restoration of an archived issue.