I am trying to set up an automation to reopen an archived issue if there is a comment/attachment added after it has been archived after 1 month
Is there a way to do this
Hello @Kelly Peck
What process are you using to archive an issue? According to this documentation, archived issues are read-only so you should not be able to add comments or attachments to an archived issue.
You can use the REST API to archive and restore issues:
https://docs.atlassian.com/software/jira/docs/api/REST/8.4.0/#api/2/issue-restoreIssue
You could use that with the Send Web Request action to automate the restoration of an archived issue.
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