Hello together,
another day another problem with Jira..
Can someone tell me the permission command to forbid everyone to edit a ticket (the edit button on the far left) as soon as it is cloed?
I have already done something similar and it worked great. I removed the function for my customers to comment an issue when it has been closed.
Thanks!
Hi Yousaf,
you will have to add a post-function where it greys out the comment section once ticket is closed.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.