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Cannot Access Billing and User Management Anymore

Ulf Willers April 6, 2022

Hi,

I'm owner and admin (the only admin of a team of 10), but when I try to access user management or billing, I get this:

Jira2.png

And on the lower left side, there is a small note saying this:

Jira.png

 

What I did so far:

I waited, but without success.

 

Has anyone had anything like this before?

2 answers

1 accepted

1 vote
Answer accepted
Ulf Willers April 7, 2022

I finally got support from Atlassian. It seems to be a cache or cookie problem, then with another browser or in incognito mode I could access the user management.

0 votes
Dirk Ronsmans
Community Champion
April 6, 2022

@Ulf Willers 

Based on that "Something went wrong" I would raise a ticket about that.

https://support.atlassian.com/contact

Ulf Willers April 7, 2022

Thank you Dirk for your quick response!

Like Dirk Ronsmans likes this

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