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Cannot Find Backup Menu

Jim Johnson
Contributor
September 1, 2020

I've done backups many times, last was in June. 

In the latest Jira Cloud UI, I cannot find the Jira Cloud Backup or Import / Export Menus.

I'm looking under Adminstration and Jira Application.

Checked every menu item.  Nowhere to be seen.

Where is it =supposed= to be?

https://www.screencast.com/t/neyoEtJzdP0

 

2 answers

1 accepted

3 votes
Answer accepted
John Funk
Community Champion
September 1, 2020

Hi Jim,

Go to Settings > System > IMPORT and EXPORT section > Backup for Cloud

https://confluence.atlassian.com/adminjiracloud/exporting-issues-776636787.html

0 votes
Thomas B
Rising Star
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September 1, 2020

Jim - should be in Jira Administration > Jira Settings > System and on the left panel you should see Backup Manager, in the Import and Export section. 

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