Cannot Log hours

[Frances Hazel Sanchez]

Hi Some of our users cannot log in their hours in a ticket/project. And we are also having problems generating the reports for some users does not have log hours though they input hours on the ticket. please help

[Marc Jason Mutuc]

Check if Time Tracking is enabled at System level and the permission used by the project. Work On Issues should be allowed accordingly. I would also suggest checking if Time Tracking is on the Screens used by the project.

[Sivarama Krishna K]

Please check
1. Time Tracking enabled at System Level
2. Work On issues in permission scheme (all all project roles)