Cannot add issue types to a specific workflow scheme.

[erica_dahl]

I seem to have a problem with one particular workflow, the one that has some 400 projects associated with it, of course.  

I need to assign a new issue type to this workflow scheme.  Yet I get the error message below, with the same issue ID regardless of which issue type I try to add. 

Also, when I am looking at "workflow schemes" there are some workflows that aren't associated with any issue types, because I deleted those issue types (e.g., we used to have a white papers issue type, which I've deleted because we don't use it anymore, which is still mapping to the whitepaper workflow).  

If I try going to "edit" to remove the issue types from the workflow scheme, they don't appear on that list. 

When I go to "workflows", the white paper workflow still appears as active and assigned to the malfunctioning workflow scheme, even though there are no projects using it.  

I do not have this problem with the other workflow schemes. 

Can this workflow scheme be fixed or is it just beyond repair?  Do I need to go rebuild it from scratch and associate all 400 projects with it one by one?

[Iago Docando]

Can't you COPY the schema?? Then you'l find it under INACTIVE schemas at the bottom of the page and you should be able to edit it no problem since it is a new, unassociated, scheme. 

Then you'll have to manually assign the new schema, I'm afraid... Sadly, I don't think you can assign that new schema to each of your 400+ projects in bulk, at least not natively, but at least you can fix the errors. 

[erica_dahl]

I can copy the scheme, but it copies the bug with it.  

Since posting this question, I have been in touch with Atlassian support, and they have confirmed that it is a known bug that happens if you delete an issue type without disassociating it from the workflow first.  

They are helping but it is requiring some effort as I have approximately zero coding experience. 

[Iago Docando]

Sorry to hear that. I was hoping that maybe you coud edit the copy and just remove from the scheme the workflow associated to that deleted issuetype.

Best of luck.

[erica_dahl]

Update: it turns out I cannot edit anything at all on this particular workflow scheme.  I tried to add a description (so people would know it wasn't working properly) but even trying to add something to description field returned the same error. 

[Gianni Pucciani]

Thanks Erica, I am having the same problem. If I understand correctly the workaroung is to create a brand new scheme?