Cannot connection with OAuth 2.0 to MS mail server

[Xavier Tang]

Hi dear Jira doers,

I need your help !

I successfully created an OAuth integration link following given process, and also registed this integration in Azure AD (we use cloud outlook.office365). However, when I tried to configure an incoming mail server using this integration link, during "Authorize" phase, after having given account login (either with my mail account or with mail account used in the Jira mail server), I got a popup "This application requires approval from your administrator".

Have you already met this case and how did you tackle it ?

Thanks,

Xavier

[Xavier Tang · Accepted solution]

See answer to the similar question  https://community.atlassian.com/t5/Jira-Software-questions/AuthenticationFailedException-AUTHENTICATE-failed-during-test-of/qaq-p/1540160