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Cannot create workflow

DEX July 31, 2022

Hello 
Please help. Jira is epic hard to understand.
I want create workflow of communicating between Ceo and CTO before task will be send to backlog in Software project.

I have created test project (business) and in Workflows is empty

empty window of workflows.pngPlease help how to solve my problem. I am using free version maybe thats a main problem( 

3 answers

0 votes
John Funk
Community Champion
July 31, 2022

Hi Evo - Welcome to the Atlassian Community!

Your last image shows the workflow is in active. If that’s the only one associated with this project and somehow all of your statuses have been deleted. Simply put back in your statuses and map the transitions between them.

Or it might just be easier to create a whole new project and then move any issues you have created in your project to the new project. You should have no problem editing the workflow of the new project.

0 votes
Jack Brickey
Community Champion
July 31, 2022

Hi @Evo Mind , I cannot translate the image but let me offer some thoughts here.

  • i assume you have full admin or project permission 
  • I assume this is a Company managed project
  • You should be seeing something on the workflow page. Could I suggest trying with a different browser?
  • once you get to where you can see/edit the workflow we can then discuss how to change the workflow to achieve your goals.
  • I do question whether the workflow is the best place. It sounds like you simply want to notify certain individuals when an issue makes it to the backlog?
Jack Brickey
Community Champion
July 31, 2022

Definitely check another browser.

Jack Brickey
Community Champion
July 31, 2022

Please use Reply rather than Answer to keep the conversation readable.

DEX July 31, 2022

Thanks. How I can connect Workflow of one projects with another?
In software project in setup I dont have workflow tab.

I want that in business  project I have workflow and when its done in business projects ithat task appears in backlog of software project.

How I can connect workflow in such way?

Jack Brickey
Community Champion
July 31, 2022

It may be that you are using a Team managed project for your software which uses workflows differently and they can't be shared outside of the project.

it sounds like what you are trying to do is to have a kanban board for your product owners to use and by moving it to the done status in that board then it equates to being approved for development. Is that the case? If so there are a couple of ways to deal with it. First you could have a single project and you could have a single workflow and have a workflow as examples below...

New Request > under consideration > approved (or rejected) > to do > in progress > done

in the above workflow example the approved will be the right most column of the kanban board and the backlog of the scrum board. So the first three statuses show up on the kanban board and the last four statuses show up on the scrum board. Once an approved item is moved out of the backlog to to do it will disappear from the kanban board.

another option would be to have two separate projects and once a request is approved for development it is moved to the done status in that project and a linked issue was created in the software project.

there are other options as well but the above two are pretty common.

DEX July 31, 2022

Thanks
How I can do this option "another option would be to have two separate projects and once a request is approved for development it is moved to the done status in that project and a linked issue was created in the software project." ?

Jack Brickey
Community Champion
July 31, 2022

Here is a high-level view of the steps that I would do:

create a project for the product owner group. Some details for this group:

  • Define your issue types, for example: Suggestion, New Feature, idea,etc.
  • define statuses something like this: To Do, assessing, NMI (need more info), approved, declined

create a project for the dev group:

  • Define your issue types, for example: Epic, Story, Task, Bug, etc.
  • define statuses something like this: To Do, In progress, QA, Done, etc.

process:

when the product owner team approves an issue for development then they would either manually create a linked issue or you could consider using automation to do so. The best choice and details will depend on your requirements and desired behavior. In any event the created issue would be linked to the original suggestion/feature and would be placed in the To Do status of the development project. The To Do status would represent the approved backlog.

0 votes
DEX July 31, 2022

If  I check Issues - Workflows - and than edit one of them the window of diagram view is empty too
workflow view.png

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