Cannot find created insight objects

[dhernandezs]

Hello community!!

Currently, I create an object type field to fetch the information from the assets, but every time I create a new record in the assets, it doesn't return it to Jira.

I attach images with the error

I hope you can help me, thank you very much!!

[Patrik Korovsky · Accepted solution]

Hi @dhernandezs

Have you tried using a link instead of a key?

[dhernandezs]

Hi @Patrik Korovsky 

How can you use a link instead of the key?

[Patrik Korovsky]

If you hover over "IT-5777" from the first screenshot, you should get the link. This is my first idea though, not sure if it will help you.