Please, i have just created a Software Project on a Jira Software Cloud platform. I have tried to change the Default Notification Schema but it is imposible to do. When i go to the Proyect Configuration the Notification menu does not exist.
When i create an Enterprise Project the Notification menu exists and i can make changes.
I don't undesrtand why a project have Notification options and others not.
Seems like you are referring to Next Gen type of projects, which do not have an option to configure notification scheme whereas the Classic type of projects have this option.
If you want to configure notification settings, better go for a Classic project
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