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Cannot update personal profile

M_K_ Ma
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 28, 2025

Hi there, I'd like to change my work title.  I cannot find 'General' after entering to 'Personal settings' as told in support page.  What could be possible causes?  Thank you.

1 answer

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Answer accepted
Walter Buggenhout
Community Champion
July 28, 2025

Hi @M_K_ Ma and welcome to the Community!

Click on your avatar in the top right corner and then select Account Settings. From this page, you should be able to update your work title.

If your account is managed by your company, than you won't be able to do this. A message will pop up in this case telling you that your information is managed by your administrator.

Hope this helps!

M_K_ Ma
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 28, 2025

Hi Walter Buggenhout, thank you for your prompt reply.  My account is indeed managed by my company.  I have sent a request to follow up.

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