Card attaching error

[Anahit Sukiasyan]

Question: Hello,

I'm unable to attach a card and switch to the paid version, as the attached error screen appears.

Please describe the issue and help me fix it!

Best regards,
Anahit

[Marc - Devoteam · Accepted solution]

Hi @Anahit Sukiasyan 

You need to be an Org admin to add a card in billing, of you are and its not working.

Contact Atlassian Support on this, and choose the billing option from the list.

[Anahit Sukiasyan]

Hi @Marc - Devoteam

thanks for your answer, yes, actually I'm the org admin, already contacted and waiting for their response.

Thanks, have a nice day!