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Change Reporter for When a Ticket is Reopened

Joseph Sacco April 5, 2019

Hello!

I am curious how to modify the default reporter. When a user reopens a ticket it says it has been reopened by a former user who is no longer with the company. Is this determined by who is the current owner of the filter or board?

 

Thank you,

1 answer

1 vote
Joe Pitt
Community Champion
April 5, 2019

You need the permission to modify reporter

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