Change administrator

[Eduard]

Our previous account owners left the company without transferring account details from our Jira-account. Now nobody has administrator rights or global permissions and we don't have acces to their accounts.

Does someone know how we can change ownership of the account? 

[Rilwan Ahmed · Accepted solution]

Hi @Eduard ,

Welcome to the community !!

You need to contact Atlassian support for this in https://support.atlassian.com/contact/#/

[Eduard]

Hi! And thanks for your answer. I've just submitted a ticket. Hope they can help us :)
Thanks for the quick reply!

[Hazha.ahmed]

Hi @Eduard I dont have the answer to that question, but I suggest you always use an account that is used only by yourself for situations like this. If someone left the org. you still have control.

I hope you find the answer you are looking for.