Change the workflow status based on custom field value

[Zaid Darras]

Hello,

I want to ask how we can change the status based on the custom field value?

The goal that I want to achieve is as follows:

I want to add screen, this screen contains a custom field as "Change Type"

- If I choose this value " Normal Change", change the status to "Passing the modification request".

If I choose this value"Major Change", change the status to "Fill out BRD".

Could anyone help me to achieve my goal, please?

Thanks,
Zaid

[Nikki Zavadska _Appfire_ · Accepted solution]

Hi @Zaid Darras ,

You should be able to achieve this using Automation for Jira in your project settings (you can find this in Project settings > Automation).

Here you can create a rule that gets triggered every time someone changes the custom field.

Then you would create 2 branches where you validate that if the custom field value matches  "Normal Change" then change the status to "Passing the modification request".

The second branch will be checking if the custom field is "Major Change" then change status to "Fill out BRD".

Details of the rule:

Trigger: Field value changed - check for your custom field

New rule: Branch rule/ related issues - For current issues

  New condition: Issue fields condition - check that custom field equals to  Normal Change

  New action: Transition issue to - Passing the modification request

New rule: Branch rule/ related issues - For current issues

  New condition: Issue fields condition - check that custom field equals to  Major Change

  New action: Transition issue to - Fill out BRD

Hopefully this makes sense :)

[Zaid Darras]

Thank you @Nikki Zavadska _Appfire_  100%

[Nikki Zavadska _Appfire_]

Happy to help @Zaid Darras !

[Jack Brickey · Accepted solution]

You should use Automation for this...

trigger - field value changed

condition - if/else block and check your two values

action - transition to desired status

[Zaid Darras]

Thank you @Jack Brickey  100%