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Change ticket priority

Mickaël Lebreton June 18, 2023

Hello,

I recently created an account to use Jira Software management (free licence). I am project admin.

I created multiple tickets but I am unable to change ticket priority once they are created.

However, when I create a ticket, there is no field to change the priority.

All my tickets are stucked to medium.

How to change ticket priority ?

1 answer

0 votes
Sreenivasaraju P
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June 18, 2023

Hi @Mickaël Lebreton ,

 

There is a system field called Priority. Make sure , you have added this field on the create/edit screen for your project. 

You can add this field on your transition screens also.

priority.PNG

Mickaël Lebreton June 18, 2023

Could you tell me where to go on Jira to edit this screen ?

I don't find

Robert Wen_Cprime_
Community Champion
June 18, 2023

Is the project a team-managed project or a company-managed project?

Mickaël Lebreton June 18, 2023

It's a team-managed project

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