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Change user

Albert Palomer August 4, 2021

Hello,

 

I am using one account (linked to my_email1@gmail.com) on an issue tracker hosted at jira cloud. Now I have created a new user (linked to my_email2@yahoo.com) and I want to change all the issues from that user to the new user. Is there a way to do so? I have checked in bulk edit issues but have not found this option.

Thank you very much!

1 answer

1 vote
Alex Koxaras -Relational-
Community Champion
August 5, 2021

Hi @Albert Palomer ,

If you want to change assignee or reporter, then yes this is the way to do it. Bulk change:

  • Go to filters
  • advanced issue search
  • Write the jql so as to have all the issues as results (use the project = )
  • Click ellipsis menu
  • Bulk change all issues
  • Select all issues you wish to change
  • Edit Issues > Next
  • Change Assignee (or Change reporter)
  • Uncheck "Send mail for this update"
  • Click Next

Hope that helps!
Alex

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