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Change workflow for existing ticket

Martin Cella March 14, 2018

Hi,

How can a modify the workflow for only one ticket that is already in progress? I want to change its workflow for another existing workflow, but only for this single ticket.

Thanks you

1 answer

1 vote
Nic Brough -Adaptavist-
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March 14, 2018

That would make absolutely no sense.  The issue type defines what an issue is for, and hence is the definition of how it works.

To change the workflow, you need to associate a different issue type with a new workflow and then change the issue's type to the new one.

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