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Changes to Sender information on JIRA Emails

Nadine Harvey March 31, 2022

In the latest release, emails sent from JIRA no longer have the Name of the user that made the change or Commented within the ticket.

Emails "used" to have the User Name in the "From" information of the email.

ie   From:  Michael Pang (Jira) (this is what we used to see)

      now, all we see is

      From:  Jira

      Visual attachedJIRA Email from info.gif

The email address is always Jira@sirokygroup.com and that hasn't changed, but, why would the User Name that initiated the email no longer be included in the From information?

This is a big change in or general day to day of using the system.

It doesn't appear that this change was noted in the release notes - anyone have any info on what could have forced this to happen?

 

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