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Chart - issues created vs. issues resolved

Vishal Anand March 26, 2019

chart shows the number of issues created vs. the number of issues resolved.

 

Issues created shows correct count, but issues resolved shows 0.

2 answers

0 votes
Danut M _StonikByte_
Atlassian Partner
February 14, 2020

Hi @Vishal Anand 

With our add-ons Great Gadgets for Jira Server and  Great Gadgets for Jira Cloud you can have a Created vs Resolved chart on your dashboard that is based on issue status (not on resolution). 

In the 10 gadgets offered by the add-on, there is a Release Burndown / Burnup Chart gadget than can be easily configured as Created vs Resolved Chart. Just take a look at this example. 

CreatedVsResolved_No_Zero.jpg

Danut

0 votes
Bryan Trummer - ReleaseTEAM
Community Champion
March 26, 2019

Hi @Vishal Anand - Welcome to the community. You will want to verify that a resolution is being added to tickets when they are moving through the workflow. If there is no resolution set then JIRA does not see the issue as being resolved, thus possibly providing a zero result.

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