Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Chat not getting loaded properly

Charles Joseph August 14, 2025

Once the Chat is enabled by the Admin for Jira Cloud, when the user click the Chat menu in the Incidents or Projects, then its showing only the loading icon and the page is not loading 

1 answer

0 votes
Nikola Perisic
Community Champion
August 14, 2025

Welcome @Charles Joseph 

  • Have you cleared your cache?
  • Have you tried incognito mode?
  • Have you tried different browser?

 

Charles Joseph August 19, 2025

Yes, i tried in a different browser and incognito. Still not working

Suggest an answer

Log in or Sign up to answer