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Clarification on updated reporter field autoCompleteUrl in Jira API.

img srcx onerroralert(123) October 18, 2024

In Service Desk Plus, we have integrated Jira to create Jira issues directly within our application. We are retrieving the field metadata using the following URL:

/rest/api/3/issue/createmeta?projectIds=project_id&expand=projects.issuetypes.fields

Recently, we noticed that the "reporter" field's autoCompleteUrl has changed to:

https://flow4.atlassian.net/rest/api/3/user/recommend?context=Reporter&issueKey=

What should we include after the issueKey? Should we provide the projectKey and append the user input search query like this: &query=${user_input_search}?

Additionally, is there a possibility that this autoCompleteUrl may change again in the future?

1 answer

0 votes
Stefan Bauer
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May 11, 2025

This problem still exists in May 2025.

I also found this comment interesting, as states that the change was introduced somewhere in or before September 2024 and indicates that the user/recommend API is not even officially documented:

https://jira.atlassian.com/browse/JRACLOUD-84826?focusedId=3508293&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3508293

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