Clearing the priority field value in JIRA OnDemand

[Scott Hogan]

Is it possible to clear (delete or set to 'null') the value of the priority field on an issue?

We had some that were set up with an incorrect field scheme and acquired priority values, which we don't want. Hiding the field, as we've now done' doesn't hide them on the board views.

Thanks,

Scott

[Pedro Cora · Accepted solution]

HI Scott,

The best approach to fix this would be to edit your workflow and add a bogus transition that contains a post-function to update a field in, then you choose the Priority Field and set the value to none.

After that, you just need to bulk edit all the issues that you need to clear the priority and transition them.

[Scott Hogan]

Worked a treat!

Thanks,

S