Clicking the comment button on the top left corner on view issue does not bring the new commentfield

[Rishikesh Dugyala]

Clicking the comment button on the top left corner on view issue does not bring the new comment field on the screen after the upgrade from 7.1 to 7.6.4

[Bryan Trummer - ReleaseTEAM]

Is this happening for all users? Is it happening on all browsers? You may want to clear browser history and cache on your computer.

[Rishikesh Dugyala]

Hey Bryan,

It's happening for all users and in all browsers, while in my investigation after reloading the page when I click on comment it bring's new comment field initially. If I click on comment again it doesn't working I need to reload the page again to work.

Thanks,

Rishi

[Bryan Trummer - ReleaseTEAM]

You may want to reach out to Atlassian on this one since its happening to all users in all browsers. In this case my suggestion would not work.

https://support.atlassian.com/contact/#/