Client can`t add attachments to Jira

I've made the configurations so that the client can add attachments to Jira, but after the configurations, the client can't add attachments either by pressing + in the comment box or by dragging and dropping.

1 answer

1 accepted

0 votes

Answer accepted

Hi @Sergio Cardoso

Look at the permissions, does the client have browse, edit and add attachment permissons?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

i do all configurations

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Screenshot 2024-08-28 at 18.13.44.png

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Solved - Default Permission Scheme

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Was this helpful?

Thanks!

Jira

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

PERMISSIONS LEVEL

Product Admin

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Client can`t add attachments to Jira

1 answer

1 accepted

Suggest an answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

PERMISSIONS LEVEL

TAGS

Community showcase

Atlassian Community Events