Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Clone issue with requirements does not work

Simon Huprich
Contributor
September 27, 2021

Hi,

I try to clone an issue if certain requirements are matched:

grafik.png

But sadly i get the following error message:

grafik.png

What could be the problem here?

I already checked the atlassian-addons-project-acces permission and it should be correct.

Greetings
Simon

1 answer

1 accepted

1 vote
Answer accepted
John Funk
Community Champion
September 27, 2021

Hi Simon,

I don’t know the language for the error but it seems to be complaining about the assignee. Either the assignee is inactive or that person is not able to be assigned issues in the new project. I would check there first.

Simon Huprich
Contributor
September 27, 2021

Hi John,

Do you mean that the person how creates the issue in the main project should also have the create-issue and the browse-project permission in the targeted project (clone)?

Greetings
Simon

John Funk
Community Champion
September 27, 2021

No, that the assignee is an assignable user in the permission scheme for the targeted project. 

Simon Huprich
Contributor
September 27, 2021

Hi John,
Thank you very much!
Now I found the error.
Greetings
Simon

Like John Funk likes this
John Funk
Community Champion
September 27, 2021

Great!

Simon Huprich
Contributor
September 27, 2021

Thank you!
The problem was, that in the original project the issue was assigned automatically to a specific user. But this is also the same step where the requirement of the issue-cloning-step was updated and the issue got cloned. This user wasn´t a assignable user in the target project.
Greetings
Simon

Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events