Cloning issue takes long time

[Jordi Federico]

When I am cloning an issue, sometimes takes very long aprox 20-30 sec.

I am monitoring the system and all seems ok.

Does anyone knows why ? Any workaround?

The only thing I have seen is, that if the issue has some worklogs, this takes longer.

Jordi

[Claude Kilchherr]

custom fields?

[Jordi Federico]

do you mean, how many we have in our intance? 

[Claude Kilchherr]

maybe plugin related? .. check for available plugin update

[Jordi Federico]

all plugins updated :/

[Jordi Federico]

How long does it take for you to clone some issue? (with worklogs included and without attachments)

[Claude Kilchherr]

i dont think the number is a KPI - can imagine that one field can cause such a high response time - always depends on the field and what are you doing with it.

maybe it will help if you can detect recent changes to custom fields that have been made since the problem was noticed.

[Claude Kilchherr]

some seconds with worklog and without no diff - do you use threaded comments plugin? do you use worklogPro plugin?

[Jordi Federico]

How big is your instance?
I have actually 3 copies of mine in different VM, (for development, test and production ) and all the same...
I am not using these plugins, but might be... I use latest 7.13.2 server version.