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{{Comment}} field does not on automation emails

Jon
Contributor
January 2, 2019

I had an automation where one of the field I pulled was {{comment}} from the issue. it worked fine although now it doesn't. I cant figure out why this would happen since it worked fine in the past. this is how it looks. I also tried {{comment.body}} but that didn't work either. I included the screen shots for the comment section on the issue, on the automation and on the email sent. 

 

 

 

 

work eitherCapture1.PNGCapture2.PNGCapture3.PNG

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 3, 2019

Hello Jon,

Thank you for getting in touch with Atlassian Community!
I've checked that there is another option on Automation for Jira that also copy a comment, can you please try to use {{issue.comments}}?
Also, can you please check the audit log in the automation? It will help us to check what is causing the issue.

Regards,
Angélica

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