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Comment is not added in Jira issue although the transition is valid and successfully made

Mouna Hammoudi
Mouna Hammoudi
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September 6, 2022

I am supposed to perform a transition in Jira and write a comment in an issue. Here is the code that I wrote in my script console for testing purposes below. The problem is that my transition is made as shown in the screenshot below but no comment gets added although I specified the comment in the input parameters through this line and my transition is valid and does not throw any errors.

inputParameters.setComment(defectComment)

 

 

transition.PNG

 

import com.opensymphony.workflow.WorkflowContext
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.event.Event
import java.util.HashMap;
import java.util.List;
import org.ofbiz.core.entity.GenericValue;
import org.ofbiz.core.entity.GenericEntity;
import com.atlassian.jira.event.issue.AbstractIssueEventListener;
import com.atlassian.jira.event.issue.IssueEvent;
import com.atlassian.jira.issue.ModifiedValue;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder;
import com.atlassian.jira.issue.util.IssueChangeHolder;
import org.apache.log4j.Logger
import com.atlassian.jira.component.ComponentAccessor
import org.ofbiz.core.entity.GenericDelegator;
import com.atlassian.jira.issue.changehistory.ChangeHistoryManager;
import com.atlassian.jira.issue.history.ChangeItemBean;
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.changehistory.ChangeHistoryItem
import com.onresolve.scriptrunner.runner.util.UserMessageUtil
import com.atlassian.jira.config.SubTaskManager
import com.atlassian.jira.issue.Issue
import groovy.xml.MarkupBuilder
import com.atlassian.jira.config.properties.APKeys
import com.atlassian.jira.issue.link.LinkCollectionImpl;
import com.atlassian.jira.issue.link.IssueLink;
import com.atlassian.crowd.embedded.api.User;
import com.atlassian.jira.issue.comments.CommentManager;
import com.atlassian.jira.issue.link.IssueLinkManager;
import com.atlassian.jira.util.ErrorCollection;
import com.atlassian.jira.util.JiraUtils;
import com.atlassian.jira.workflow.JiraWorkflow;
import com.atlassian.jira.workflow.WorkflowManager;
import com.atlassian.jira.workflow.WorkflowTransitionUtil;
import com.atlassian.jira.workflow.WorkflowTransitionUtilImpl;
import com.atlassian.jira.workflow.function.issue.AbstractJiraFunctionProvider;
import com.opensymphony.module.propertyset.PropertySet;
import com.opensymphony.workflow.WorkflowException;
import com.opensymphony.workflow.loader.StepDescriptor;
import com.opensymphony.workflow.spi.SimpleStep;
import com.atlassian.jira.config.ConstantsManager
import com.atlassian.jira.workflow.ImmutableWorkflowDescriptor
import com.atlassian.jira.web.action.admin.workflow.ViewWorkflowStep
import com.opensymphony.workflow.loader.ActionDescriptor
import com.atlassian.jira.bc.issue.IssueService
import com.atlassian.jira.issue.IssueInputParametersImpl
import com.atlassian.jira.bc.issue.IssueService.IssueValidationResult
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.workflow.WorkflowTransitionUtilFactory
import com.atlassian.jira.workflow.TransitionOptions
import com.atlassian.jira.issue.IssueInputParameters
import com.atlassian.jira.bc.issue.IssueService.IssueResult

def fix =ComponentAccessor.getIssueManager().getIssueByCurrentKey("NATMF-24873")
def defect =ComponentAccessor.getIssueManager().getIssueByCurrentKey("NATMF-24890")


PerformTransition(defect, "1081", fix )


void PerformTransition(Issue linkedissue, String transitionToBeDone, Issue sourceObject) {
def defectComment = "Fix FIXSUMMARY[ISSUEKEY] has been released by USERNAME[USER].";

log.warn("CAM 1 " + transitionToBeDone+" LINKEDISSUE "+linkedissue+" sourceObject "+sourceObject)

IssueService issueService = ComponentAccessor.getIssueService()
log.warn("CAM 1 " + transitionToBeDone)





ApplicationUser currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
log.warn("CAM 2")


log.warn("CAM 3")
int transitionToBeDoneInt = transitionToBeDone as Integer
def constantsManager = ComponentAccessor.getConstantsManager()


log.warn("CAM comment " + defectComment + " summary: " + sourceObject.getSummary())

defectComment = defectComment.replaceAll("FIXSUMMARY", sourceObject.getSummary());
log.warn("CAM comment 2" + defectComment)

defectComment = defectComment.replaceAll("ISSUEKEY", sourceObject.getKey()).replaceAll("USERNAME", currentUser.getDisplayName());
log.warn("CAM comment 3" + defectComment)


defectComment = defectComment.replaceAll("USER", currentUser.getName());
log.warn("CAM comment 4 " + defectComment)

log.warn("CAM comment 5 " + defectComment)

IssueInputParameters inputParameters = issueService.newIssueInputParameters()

IssueInputParameters inputParameters2=inputParameters.setComment(defectComment)

def userManager = ComponentAccessor.userManager
def userKey = "itracfix"
ApplicationUser user=ComponentAccessor.getUserManager().getUserByKey(userKey);
def username=user.getUsername()

IssueService.TransitionValidationResult result = issueService.validateTransition(currentUser,
linkedissue.getId(),
transitionToBeDoneInt,
inputParameters2); 

log.warn("CAM 4 " + linkedissue.getKey()+ "=== "+ inputParameters2+"=== "+defectComment+"=== "+inputParameters2.getCommentValue()+"=== "+currentUser)




log.warn("USER NAME MOUNA ")





try {
if (result.isValid()) {
log.warn("CAM 5 " + defectComment+ " "+currentUser+" "+result.getAdditionInputs()+" "+result.getFieldValuesHolder() +" "+result.getErrorCollection() +" "+result.getWarningCollection())

IssueResult issueresult=issueService.transition(currentUser, result)
log.warn("CAM 6 additional input " + result.getAdditionInputs()+" ")
log.warn("CAM 6 getFieldValuesHolder "+result.getFieldValuesHolder() )
log.warn("CAM 6 getErrorCollection " +" "+issueresult.getErrorCollection() )
log.warn("CAM 6 getWarningCollection" +" "+issueresult.getWarningCollection().getWarnings())



}else{
log.warn("CAM 99 " )

}

} catch (Exception e) {
log.warn("CAM 7 " + e)

log.warn(result.getErrorCollection().getErrors());

}

}



///////////////////////////////////////////////////////////////////////////
///////////////////////////////////////////////////////////////////////////
///////////////////////////////////////////////////////////////////////////
///////////////////////////////////////////////////////////////////////////


[1]: https://i.stack.imgur.com/VZfwc.png


Here is a copy of my log file where I am printing all the log statements. Anyone knows the problem and what needs to be fixed?

2022-09-06 16:44:03,539 WARN [runner.ScriptBindingsManager]: CAM 1 1081 LINKEDISSUE NATMF-24890 sourceObject NATMF-24873
2022-09-06 16:44:03,539 WARN [runner.ScriptBindingsManager]: CAM 1 1081
2022-09-06 16:44:03,539 WARN [runner.ScriptBindingsManager]: CAM 2
2022-09-06 16:44:03,539 WARN [runner.ScriptBindingsManager]: CAM 3
2022-09-06 16:44:03,539 WARN [runner.ScriptBindingsManager]: CAM comment Fix FIXSUMMARY[ISSUEKEY] has been released by USERNAME[USER]. summary: NDB_8.2_SP8
2022-09-06 16:44:03,539 WARN [runner.ScriptBindingsManager]: CAM comment 2Fix NDB_8.2_SP8[ISSUEKEY] has been released by USERNAME[USER].
2022-09-06 16:44:03,539 WARN [runner.ScriptBindingsManager]: CAM comment 3Fix NDB_8.2_SP8[NATMF-24873] has been released by Hammoudi, Mouna[USER].
2022-09-06 16:44:03,539 WARN [runner.ScriptBindingsManager]: CAM comment 4 Fix NDB_8.2_SP8[NATMF-24873] has been released by Hammoudi, Mouna[mouh].
2022-09-06 16:44:03,539 WARN [runner.ScriptBindingsManager]: CAM comment 5 Fix NDB_8.2_SP8[NATMF-24873] has been released by Hammoudi, Mouna[mouh].
2022-09-06 16:44:03,961 WARN [runner.ScriptBindingsManager]: CAM 4 NATMF-24890=== com.atlassian.jira.issue.IssueInputParametersImpl@7750f7bc=== Fix NDB_8.2_SP8[NATMF-24873] has been released by Hammoudi, Mouna[mouh].=== Fix NDB_8.2_SP8[NATMF-24873] has been released by Hammoudi, Mouna[mouh].=== mouh(JIRAUSER59200)
2022-09-06 16:44:03,961 WARN [runner.ScriptBindingsManager]: USER NAME MOUNA 
2022-09-06 16:44:03,961 WARN [runner.ScriptBindingsManager]: CAM 5 Fix NDB_8.2_SP8[NATMF-24873] has been released by Hammoudi, Mouna[mouh]. mouh(JIRAUSER59200) [originalAssigneeId:null, userKey:JIRAUSER59200] [formToken:null] Errors: {}
Error Messages: [] com.atlassian.jira.util.SimpleWarningCollection@1
2022-09-06 16:44:03,977 WARN [listeners.UpdateListener4Features]: Checking issue type: Defect
2022-09-06 16:44:03,977 WARN [log.AutoDefaultsLogger]: Start Auto Defaults Listener
2022-09-06 16:44:03,977 WARN [log.AutoDefaultsLogger]: Issue = NATMF-24890
2022-09-06 16:44:03,977 WARN [log.AutoDefaultsLogger]: End Auto Defaults Listener
2022-09-06 16:44:03,977 WARN [workflow.WorkflowListener]: Start workflow listener
2022-09-06 16:44:03,977 WARN [workflow.WorkflowListenerUtils]: Event type 10022 is skipped
2022-09-06 16:44:03,977 WARN [workflow.WorkflowListenerUtils]: Event requires NO action
2022-09-06 16:44:03,977 WARN [workflow.WorkflowListener]: End workflow listener
2022-09-06 16:44:04,305 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:ISSUE, total primary queue stats: {"maxQueueSize":13,"putCounter":14821,"queueFullOnPut":0,"getCounter":14820,"timeInQueueMillis":{"count":14820,"min":0,"max":172,"sum":4111,"avg":0,"distributionCounter":{"0":14672,"1":1,"10":0,"100":136,"1000":11,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":14820,"min":0,"max":134,"sum":12580,"avg":0,"distributionCounter":{"0":10639,"1":475,"10":3636,"50":64,"100":4,"500":2,"1000":0}},"totalTimeMillis":{"count":14820,"min":0,"max":656,"sum":35901,"avg":2,"distributionCounter":{"0":12931,"1":8,"10":4,"100":1855,"1000":22,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"https-openssl-nio-443-exec-16":914,"https-openssl-nio-443-exec-5":793,"https-openssl-nio-443-exec-13":750,"https-openssl-nio-443-exec-4":730,"https-openssl-nio-443-exec-15":728,"https-openssl-nio-443-exec-18":726,"https-openssl-nio-443-exec-1":679,"https-openssl-nio-443-exec-17":668,"https-openssl-nio-443-exec-10":602,"https-openssl-nio-443-exec-2":595},"indexerNotRunningCounter":0}
2022-09-06 16:44:04,305 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:ISSUE, total secondary queue stats: {"maxQueueSize":1,"putCounter":2930,"queueFullOnPut":0,"getCounter":2930,"timeInQueueMillis":{"count":2930,"min":0,"max":31,"sum":282,"avg":0,"distributionCounter":{"0":2913,"1":0,"10":0,"100":17,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":2930,"min":0,"max":188,"sum":886,"avg":0,"distributionCounter":{"0":2353,"1":531,"10":44,"50":1,"100":0,"500":1,"1000":0}},"totalTimeMillis":{"count":2930,"min":0,"max":16006,"sum":263205,"avg":89,"distributionCounter":{"0":107,"1":1,"10":0,"100":2754,"1000":40,"10000":24,"20000":4,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"JiraTaskExecutionThread-1":1405,"JiraTaskExecutionThread-2":1405,"pool-60-thread-1":68,"Caesium-1-3":16,"Caesium-1-1":14,"Caesium-1-4":14,"Caesium-1-2":8},"indexerNotRunningCounter":0}
2022-09-06 16:44:04,305 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:ISSUE, snapshot primary queue stats: {"maxQueueSize":1,"putCounter":6,"queueFullOnPut":0,"getCounter":6,"timeInQueueMillis":{"count":6,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":6,"1":0,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":6,"min":0,"max":3,"sum":8,"avg":1,"distributionCounter":{"0":3,"1":0,"10":3,"50":0,"100":0,"500":0,"1000":0}},"totalTimeMillis":{"count":6,"min":0,"max":16,"sum":32,"avg":5,"distributionCounter":{"0":4,"1":0,"10":0,"100":2,"1000":0,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"https-openssl-nio-443-exec-12":2,"https-openssl-nio-443-exec-15":2,"https-openssl-nio-443-exec-20":1,"https-openssl-nio-443-exec-6":1},"indexerNotRunningCounter":0}
2022-09-06 16:44:04,305 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:ISSUE, snapshot secondary queue stats: {"maxQueueSize":0,"putCounter":0,"queueFullOnPut":0,"getCounter":0,"timeInQueueMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"50":0,"100":0,"500":0,"1000":0}},"totalTimeMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{},"indexerNotRunningCounter":0}
2022-09-06 16:44:04,305 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:COMMENT, total primary queue stats: {"maxQueueSize":12,"putCounter":3146,"queueFullOnPut":0,"getCounter":3145,"timeInQueueMillis":{"count":3145,"min":0,"max":18,"sum":822,"avg":0,"distributionCounter":{"0":3092,"1":0,"10":0,"100":53,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":3145,"min":0,"max":142,"sum":10513,"avg":3,"distributionCounter":{"0":549,"1":1047,"10":1360,"50":184,"100":3,"500":2,"1000":0}},"totalTimeMillis":{"count":3145,"min":0,"max":656,"sum":19379,"avg":6,"distributionCounter":{"0":2149,"1":0,"10":1,"100":989,"1000":6,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"https-openssl-nio-443-exec-2":207,"https-openssl-nio-443-exec-25":143,"https-openssl-nio-443-exec-1":139,"https-openssl-nio-443-exec-23":126,"https-openssl-nio-443-exec-15":123,"https-openssl-nio-443-exec-3":114,"https-openssl-nio-443-exec-7":113,"https-openssl-nio-443-exec-17":112,"https-openssl-nio-443-exec-6":112,"https-openssl-nio-443-exec-10":110},"indexerNotRunningCounter":0}
2022-09-06 16:44:04,305 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:COMMENT, total secondary queue stats: {"maxQueueSize":9,"putCounter":101164,"queueFullOnPut":0,"getCounter":101164,"timeInQueueMillis":{"count":101164,"min":0,"max":62,"sum":5952,"avg":0,"distributionCounter":{"0":100794,"1":4,"10":1,"100":365,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":101164,"min":0,"max":165,"sum":2415,"avg":0,"distributionCounter":{"0":100043,"1":686,"10":407,"50":26,"100":1,"500":1,"1000":0}},"totalTimeMillis":{"count":101164,"min":0,"max":391,"sum":402127,"avg":3,"distributionCounter":{"0":77786,"1":47,"10":70,"100":23253,"1000":8,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"NodeReindexServiceThread:thread-0":101095,"pool-60-thread-1":17,"Caesium-1-3":16,"Caesium-1-1":14,"Caesium-1-4":14,"Caesium-1-2":8},"indexerNotRunningCounter":0}
2022-09-06 16:44:04,305 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:COMMENT, snapshot primary queue stats: {"maxQueueSize":1,"putCounter":3,"queueFullOnPut":0,"getCounter":3,"timeInQueueMillis":{"count":3,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":3,"1":0,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":3,"min":2,"max":2,"sum":6,"avg":2,"distributionCounter":{"0":0,"1":0,"10":3,"50":0,"100":0,"500":0,"1000":0}},"totalTimeMillis":{"count":3,"min":0,"max":16,"sum":16,"avg":5,"distributionCounter":{"0":2,"1":0,"10":0,"100":1,"1000":0,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"https-openssl-nio-443-exec-12":1,"https-openssl-nio-443-exec-15":1,"https-openssl-nio-443-exec-20":1},"indexerNotRunningCounter":0}
2022-09-06 16:44:04,305 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:COMMENT, snapshot secondary queue stats: {"maxQueueSize":1,"putCounter":144,"queueFullOnPut":0,"getCounter":144,"timeInQueueMillis":{"count":144,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":144,"1":0,"10":0,"100":0,"1000":0,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":144,"min":0,"max":1,"sum":3,"avg":0,"distributionCounter":{"0":141,"1":3,"10":0,"50":0,"100":0,"500":0,"1000":0}},"totalTimeMillis":{"count":144,"min":0,"max":16,"sum":405,"avg":2,"distributionCounter":{"0":118,"1":0,"10":0,"100":26,"1000":0,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"NodeReindexServiceThread:thread-0":144},"indexerNotRunningCounter":0}
2022-09-06 16:44:04,305 INFO [index.QueueingIndexStats]: [JIRA-STATS] [INDEXING-QUEUE] index:CHANGE_HISTORY, total primary queue stats: {"maxQueueSize":11,"putCounter":14821,"queueFullOnPut":0,"getCounter":14820,"timeInQueueMillis":{"count":14820,"min":0,"max":125,"sum":1822,"avg":0,"distributionCounter":{"0":14708,"1":2,"10":0,"100":109,"1000":1,"10000":0,"20000":0,"30000":0}},"timeToUpdateIndexMillis":{"count":14820,"min":0,"max":33,"sum":9668,"avg":0,"distributionCounter":{"0":10451,"1":1696,"10":2639,"50":34,"100":0,"500":0,"1000":0}},"totalTimeMillis":{"count":14820,"min":0,"max":494,"sum":39214,"avg":2,"distributionCounter":{"0":12660,"1":8,"10":4,"100":2132,"1000":16,"10000":0,"20000":0,"30000":0}},"totalTimeFailedMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"totalTimeTimedOutMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}},"putCounterByThreadTopN":{"https-openssl-nio-443-exec-16":914,"https-openssl-nio-443-exec-5":793,"https-openssl-nio-443-exec-13":750,"https-openssl-nio-443-exec-4":730,"https-openssl-nio-443-exec-15":728,"https-openssl-nio-443-exec-18":726,"https-openssl-nio-443-exec-1":679,"https-openssl-nio-443-exec-17":668,"https-openssl-nio-443-exec-10":602,"https-openssl-nio-443-exec-2":595},"indexerNotRunningCounter":0}

2022-09-06 16:44:04,430 INFO [stats.TotalAndSnapshotIndexSearcherStats]: [JIRA-STATS] [index-searcher-stats] ISSUE : snapshot stats: {"searchStatsInMillis":{"count":230,"min":0,"max":26,"sum":367,"avg":1,"distributionCounter":{"1":197,"10":21,"20":9,"50":3,"100":0,"500":0,"1000":0,"5000":0}},"docStatsInMillis":{"count":3,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":3,"10":0,"20":0,"50":0,"100":0,"500":0,"1000":0,"5000":0}},"getSearcherTotalStatsInMillis":{"count":3,"min":35,"max":42,"sum":115,"avg":38,"distributionCounter":{"1":0,"10":0,"20":0,"50":3,"100":0,"500":0,"1000":0,"5000":0}},"getNewSearcherStatsInMillis":{"count":3,"min":35,"max":42,"sum":115,"avg":38,"distributionCounter":{"1":0,"10":0,"20":0,"50":3,"100":0,"500":0,"1000":0,"5000":0}}}
2022-09-06 16:44:04,430 WARN [runner.ScriptBindingsManager]: CAM 6 additional input [originalAssigneeId:null, userKey:JIRAUSER59200] 
2022-09-06 16:44:04,430 WARN [runner.ScriptBindingsManager]: CAM 6 getFieldValuesHolder [formToken:null]
2022-09-06 16:44:04,430 WARN [runner.ScriptBindingsManager]: CAM 6 getErrorCollection Errors: {}
Error Messages: []
2022-09-06 16:44:04,430 WARN [runner.ScriptBindingsManager]: CAM 6 getWarningCollection []

 

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Champion
September 6, 2022

Hi @Mouna Hammoudi ,

in order to manage comment within an issue you should use https://docs.atlassian.com/software/jira/docs/api/8.0.0/index.html?com/atlassian/jira/issue/comments/CommentManager.html

Hope this helps,

Fabio

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Mouna Hammoudi
Mouna Hammoudi
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September 6, 2022

I do not want to use the commentManager, the code that I have should already be doing the job, I have written thefollowing  lines of code and I am setting the comment for the transition, this should be enough and it should work this way. I don't want to use the CommentManager. 

 

IssueInputParameters inputParameters2=inputParameters.setComment(defectComment)

 

IssueService.TransitionValidationResult result = issueService.validateTransition(currentUser,
linkedissue.getId(),
transitionToBeDoneInt,
inputParameters2); 

if (result.isValid()) {
log.warn("CAM 5 " + defectComment+ " "+currentUser+" "+result.getAdditionInputs()+" "+result.getFieldValuesHolder() +" "+result.getErrorCollection() +" "+result.getWarningCollection())

IssueResult issueresult=issueService.transition(currentUser, result)
log.warn("CAM 6 additional input " + result.getAdditionInputs()+" ")
log.warn("CAM 6 getFieldValuesHolder "+result.getFieldValuesHolder() )
log.warn("CAM 6 getErrorCollection " +" "+issueresult.getErrorCollection() )
log.warn("CAM 6 getWarningCollection" +" "+issueresult.getWarningCollection().getWarnings())



}
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