Hola @Laura Valencia ,
A la derecha del rombo de Estado se encuentra el campo Resolución. Si el campo no tiene valor, se muestra como se ve. Si sí lo tiene, se mostrará como una marca de verificación verde y texto.
El campo Resolución debe configurarse en la Transición del Flujo de Trabajo. Si personalizó su flujo de trabajo, es posible que se haya omitido este paso.
Este paso deberá ser gestionado por el Administrador del Proyecto o, posiblemente, el Administrador del Producto Jira, según el tipo de proyecto que esté utilizando.
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Hello,
To the right of the Status lozenge is the Resolution field. When the field has no value it shows as you see it. When the field does have a value, it will show as a green check mark and text.
The Resolution field needs to be set in the Workflow Transition. If you have customized your workflow then that step may have been missed.
That is a step that will have to be handled by the Project Administrator or possibly the Jira Product Administrator, depending on the type of project you are using.
Hello, good afternoon. I need your help to understand why, even though an activity is in the "Completed" status and its status category is "Done," the issue appears to be "Unresolved."
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