Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Configuration Screen under Administration > Applications > Jira Service Management is blank

Bret Gashler
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 7, 2022

When navigating to the Configuration screen under Administration > Applications > Jira Service Management heading, the page is completely blank and shows no fields or information. Log analyzer doesn't provide any addressable errors. Any suggestions on how to fix this would be greatly appreciated. 

image.png

1 answer

0 votes
edwin vasquez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 7, 2022

@Bret Gashler ,

Welcome to the Atlassian community!

Have you tried restarting the application or a different browser?

Bret Gashler
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 9, 2022

Yes, we've tried multiple browsers and restarting Jira. 

Suggest an answer

Log in or Sign up to answer