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Configure Microsoft Exchange Online

Giorgio Proietti
I'm New Here
I'm New Here
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April 17, 2025

Hi to all,

The mail server is changing from on-premise version to on cloud version.

The scope is to set incoming and outgoing email. 

I have a few questions:

- How can I verify that jira supports azure EntraID/Secret authentication for exchange?
- In which section of jira should the configurations of the new exchange be performed, do you by chance have any documentation?

I found this link, but I don't understand some steps because it mentions Oauth 2 and not Azure EntraID
https://confluence.atlassian.com/adminjiraserver0912/configuring-an-incoming-mail-server-with-pop-imap-or-microsoft-graph-api-1346047854.html

Jira Versione: DataCenter v9.12.19.

Thanks,

Giorgio. 

1 answer

1 accepted

1 vote
Answer accepted
Piotr Witka
Contributor
April 17, 2025

Hello @Giorgio Proietti  ! Applications\ Application links -> Create link  : 

1.jpg

you select provider and enter auth details of your new mail service: 

2.jpg

 

this way you get Authentication configured.

Now you need to setup incomming mail handler & connection:

https://confluence.atlassian.com/adminjiraserver/configuring-an-incoming-mail-server-with-pop-imap-or-microsoft-graph-api-1283491700.html

If you get some problem on the way to get it completed please drop details here.

Giorgio Proietti
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 17, 2025

It work, Thanks a lot for your support!

Like Piotr Witka likes this

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