Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Connect attachments with issues afterwards - how to?

TamasS February 10, 2020

Hi Everyone,

during a Jira to Jira migration we downloaded the project's attachment folder after the CSV import. So the issues have been migrated to the target site but the attachments left behind.

Is it possible to connect the attachments with the already imported tickets? We copy all attachments to the target Jira server but don't know how to connect with the issues.

 

Thank you in advance for your hints!

 

Best regards,
Tamas

1 answer

0 votes
Tony Rossiter
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 10, 2020

@TamasS 

The mappings between the issues and the attachments come from the DB.  If you did a CSV import, your new tickets are unlikely to have the requisite data in the tickets to do this mapping. I would recommend using the XML backup/restore function to bring over attachments: 

https://confluence.atlassian.com/adminjiraserver/backing-up-data-938847673.html

Suggest an answer

Log in or Sign up to answer